The Hide Safari Camp (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
When you use our site, we may collect personal information, such as:

• Your name
• Email address
• Phone number
• Billing and mailing address
• Booking details or preferences

1.2 Non-Personal Information
We may also collect non-personal data, including:

• IP addresses
• Browser type
• Operating system
• Pages viewed on our Site
• Time spent on our Site

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyse site performance, and improve our services. You can adjust your browser settings to refuse cookies if you prefer.

2. How We Use Your Information

We use the information collected to:

• Process and manage bookings or inquiries
• Communicate with you about services, updates, or promotions
• Improve our website functionality and services
• Ensure compliance with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties, such as:

• Payment processors
• Marketing service providers
• Legal or regulatory authorities, if required

4. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your data and request a copy
• Request corrections to your personal information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us at bookings@thehide.com

7. International Data Transfers

As our services are based in Zimbabwe, your data may be transferred and stored in countries outside your own. By using our Site, you consent to such data transfers.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

The Hide Safari Camp
Email: bookings@thehide.com
Phone: +263 774 724 412
Website: www.thehide.com